We are proud to offer international shipping services that currently operates in the US and over 200 countries worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

At Curated Luxe, we are committed to delivering your order safely and efficiently. Please review the following shipping information before placing your order.

SHIPPING OPTIONS

Standard Shipping (USPS)

• Free on orders over $499
• $19.99 flat rate on orders below $499
• Estimated delivery: 8–15 business days
• Full tracking included

Express Shipping (UPS / FedEx)

• $29.99 per order
• Estimated delivery: 4–7 business days
• Priority processing
• Full tracking included

ORDER PROCESSING TIME

All products are made to order and crafted individually after purchase.

Processing times vary depending on the product style, materials selected, and level of craftsmanship required.

Most orders are completed within approximately 5–20 business days before shipment.

Certain handcrafted, exotic leather, special-order, or highly customized pieces may require additional production time.

If your order requires an extended processing period, our team will keep you informed throughout the process.

Customers will receive shipping confirmation and tracking information once their order has been dispatched.

ORDER CONFIRMATION & TRACKING

After placing your order, you will receive an order confirmation email.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 72 hours for tracking information to become active after shipment.

SHIPPING DESTINATIONS

We currently ship to most countries worldwide.

Unfortunately, we are unable to ship to certain restricted or sanctioned regions where delivery services are unavailable.

PACKAGING

All orders are carefully packaged to help ensure safe delivery during international transit.

Minor wear to the outer shipping package may occasionally occur during transportation and does not affect the product itself.

DELIVERY ESTIMATES

Estimated delivery times are provided as guidelines only and are not guaranteed.

Delivery times may vary due to:

• Customs clearance procedures
• Weather conditions
• Carrier delays
• Public holidays
• Remote delivery locations
• Unexpected transportation disruptions

These circumstances are outside the control of Curated Luxe.

OUT-OF-STOCK PRODUCTS

While we strive to maintain accurate inventory information, certain products may occasionally become unavailable.

If an item becomes unavailable after your order is placed, we will contact you promptly to discuss available options, including:

• Waiting for restocking
• Selecting an alternative product
• Receiving a full refund

LOST OR DAMAGED PACKAGES

If your package is lost in transit or arrives damaged, please contact us as soon as possible.

Our team will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

SHIPPING GUARANTEE

We take great care in preparing and shipping every order.

Please ensure that the shipping address provided at checkout is accurate and complete.

Curated Luxe cannot be responsible for delivery issues resulting from incorrect or incomplete shipping information supplied by the customer.

CONTACT US

Curated Luxe

Website:
curatedluxe.ru

Email:
support@curatedluxe.ru

WhatsApp:
+852 9858 6617